Risk operations paypal careers6/10/2023 ![]() Partnering with Business Unit leadership to define the vision/strategy for the seller/merchant portfolio Įducating the Business Unit on Risk policies and capabilities Partner closely with our consumer risk partners to mitigate flash fraud attacks on large merchants through heuristic expert rules as well as data driven algorithms Ĭommunicate consumer risk and seller risk policies to Business Unit partners Įstablish proactive monitoring and timely mitigation of potential fraud attacks īased on the analysis, formulating a policy to ensure the optimal balance between user experience, business enablement, and loss exposure related to the planned innovations / improvements Identifying (via research, analysis, brainstorming) vulnerabilities / gaps / opportunities within the current seller portfolio of PayPal’s Risk controls - working side-by-side with BU and Operations partners Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.īe the main point of contact for the Mexican Business Unit partners in the market to solve financial risk issues and be a voice for the seller risk team Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Our open digital payments platform gives PayPal’s 286 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. ![]() Experience with financial products like credit cards, loans, mortgages, etc.Seller Risk Managerin Mexico Cityat PayPalįueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy.Strong background in customer support via phone and email.Minimum 3 years of experience in collections, recoveries or credit risk management operations via phone.Ensure operational excellence by meeting team KPIs and SLAs.Partner with product and engineering teams to build and scale Ramp's operational platform and tooling for the collections program.Partner with strategy and legal teams to develop collection strategies, payment plans and operating procedures to ensure efficient collections operations.Balance customer's ability to pay and Ramp's risk appetite to negotiate payment plans to reduce credit losses, and ensure customer's financial well being.Ensure timely collections from delinquent and high risk small business and commercial accounts through outbound and inbound communication across email and phone channels.We take our responsibility to serve our customers' commitment to their financial health seriously, and our approach is anchored in data-driven and systematic decisions to delight our customers. This role requires excellent communications, negotiation, and decision-making skills. Ramp was named Fast Company's #1 Most Innovative Company in North America in 2023 and #5 on LinkedIn Top Startups 2022.Īs an early member of Ramp's Collections Operations team, you will help execute and maintain operational initiatives that enable collecting from Ramp's delinquent and high risk customers. The Ramp team comprises talented leaders from leading financial services and fintech companies-Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One-as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Valued at $8.1 billion, Ramp's investors include Founders Fund, Stripe, Citi, Goldman Sachs, Coatue Management, D1 Capital Partners, Redpoint Ventures, General Catalyst, and Thrive Capital, as well as over 100 angel investors who were founders or executives of leading companies. Ramp continues to grow quickly, more than doubling its revenue run rate in the first half of 2022. ![]() Over 12,000 customers cut their expenses by 3.5% per year and close their books 8x faster by switching to the Ramp platform.įounded in 2019, Ramp powers the fastest-growing corporate card and bill payment software in America and enables billions of dollars of purchases each year. Ramp is building the next generation of finance tools-from corporate cards and expense management, to bill payments and accounting integrations-designed to save businesses time and money with every click.
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